FAQs

Shipping (prices based on weight)

UK (First Class & Signed For)

Under 2kg = £5 

Over 2kg = £10

Voucher Shipping - £2 (UK only)

International (Tracked, 5-15 days)

Under 2kg = £20

Over 2kg = £45

Your order will be sent via Royal Mail and you will receive a tracking number. Customers will be responsible for any additional duty fees.

Our refund policy

- PDF Patterns & online workshops: non-refundable

Our system will send your pdf patterns and online workshops to you electronically. As we cannot asses whether these products have been used after you receive them they are non-refundable.

- Fabrics: refund or exchange

You are welcome to return your fabrics for an exchange or refund within 14 days of receiving your order. Please note we do not cover the postage cost of returned orders.

Sizing

Our initial launch has included patterns for UK sizes 6 - 20. We will aim to expand to sizes 22 - 28 in the coming months.

How to print you pattern

If you have an A4 printer at home, simply print the A4 pattern document and follow the instructions to piece all the pages together to form one huge tile. You can then cut out your selected size from the tile.

If you don't have a printer at home, you can send the A0 pattern document to a sewing pattern printing shop (there are plenty of these online). They will print the A0 document and send it back to you.

How to view your online workshop

Your online workshops will be viewable from within your account page. Simply log into your account and your workshops will be saved in there.